Privacy Policy

Information We Collect

We collect information you provide directly to us when you place an order through our online store. This includes your name, email address, postal address, and phone number for shipping and contact purposes. You may optionally provide your NIF (Portuguese tax number) at checkout; this is entirely voluntary and is used solely to issue the purchase invoice, and is stored together with your order. We do not store payment information or create user accounts. We also automatically collect certain information when you visit our website, such as your IP address, browser type, and device information.

How We Use Your Information

We use the information we collect to fulfill your orders, including processing and shipping your purchases, sending order confirmations and shipping updates, and communicating with you about your orders. We may also use your information to improve our website and services, and to comply with legal obligations.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. Payment for your order is processed by Stripe, our payment processor. When you proceed to payment, you are redirected to Stripe's secure, hosted checkout page, where Stripe collects and processes your payment details — including card numbers, your MB WAY phone number, or Multibanco payment references — directly on our behalf. We may share your information with shipping carriers to fulfill your orders, and we may disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have questions about our privacy practices, please contact us using the information provided on our website.